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Hainan Airlines Name Change Policy: A Complete Guide
 

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Hainan Airlines Name Change Policy: A Complete Guide
  • Alison Bernard
    By Alison Bernard

    Published Sep 19,2025

Hainan Airlines Name Change Policy: A Complete Guide

Booking a flight ought to be straightforward, yet what do you do when you notice that the name on your ticket isn’t right? Perhaps a tiny typo slipped in, your middle name was omitted, or your travel documents don’t perfectly line up with the reservation. In those moments, Hainan airlines name change policy can come to the rescue.

Hainan airlines recognizes that errors occur and offers passengers adaptable options for amending names on their tickets. Whether you need a simple spelling tweak, a full name correction, or details on how to reissue your ticket, this guide outlines the key regulations, charges, and procedures.

For prompt help with name edits or rebooking, you can also reach hainan airlines customer service team at +1‑855‑262‑6888 for live assistance.

Why Names Must Match Exactly on Airline Tickets

Airlines and immigration officials rely on your name as the main identifier. If the name on your ticket does not exactly match the one on your government‑issued id, you could encounter:

  • Refusal to check in at the airline desk.  

  • Problems clearing immigration security.  

  • Being denied a seat, particularly on overseas flights.  

  • Additional fees for rebooking or losing the ticket’s value.

Hainan airlines adheres to international aviation regulations, which require your ticket to display your complete legal name correct spelling, order, and any middle names included. Even a minor misspelling can lead to serious complications, making the airline’s correction procedures crucial.

Does Hainan Airlines Allow Name Changes?

Indeed, but there are constraints. Hainan Airlines permits name tweaks, not full passenger swaps. In short, you may amend mistakes, but you can’t hand your ticket over to someone else.

✅ Allowed Adjustments  

  • Correcting typos (e.g., “Jhon” → “John”)  

  • Reordering letters or fixing misplaced spaces  

  • Adding or deleting middle names or initials  

  • Fixing surname order (crucial for Chinese name conventions)  

  • Updating a name after marriage, divorce, or a legal change (with supporting documents)

❌ Not Allowed

  • Replacing the traveler with a completely different person  

  • Selling or gifting your ticket to another individual  

Hainan Airlines 24-Hour Risk-Free Period

One of the best parts of booking with hainan airlines is its 24-hour risk-free policy:

  • Cancel your ticket within 24 hours of purchase for a full refund (applies to all fares).

  • Rebook or make corrections without penalties during this window.

  • Applies only if your booking was made at least 7 days before departure.

This is the most flexible option for fixing any booking errors. Always check your confirmation right after purchase so you can act fast if you spot a mistake.

Hainan Airlines Name Corrections Fees

The price for amending a passenger name varies according to the fare class and the type of modification needed.

  1. Small tweaks (1‑3 characters): typically free, or charged a modest administrative fee.  

  2. Re‑issue after a legal name change: usually requires covering any fare difference together with applicable service charges.  

  3. Business class and flex‑rate tickets: frequently permit name adjustments at no cost or for a low fee.  

  4. Saver or promotional fares: very restrictive; they generally correct only obvious typos and do not provide refunds for substantial mistakes.

Also Read:- Air France Name Correction Policy

How to Change or Correct Your Name on Hainan Airlines

Hainan airlines provides multiple options for making a correction.

1.Online via manage booking 

  • Go to the official hainan airlines site.  

  • Click on “manage my booking.”  

  • Input your reservation code and last name.  

  • Choose the flight and submit a correction request (only for small mistakes).

2. By phone

For more intricate adjustments or overseas itineraries, calling is the most dependable route.  
Call +1‑855‑262‑6888 for prompt assistance with corrections or ticket re‑issuance.

3. At the airport ticket counter 

If you discover the error on the day of travel, take your passport and supporting documents to a hainan airlines desk. Adjustments may still be allowed, though the charge is higher the nearer you are to departure.

Documents Required for Name Changes

Depending on the type of correction, you may need to provide:

  • A valid passport or government-issued id

  • Marriage certificate, divorce decree, or court order for legal name updates

  • The original e-ticket or booking reference

Supplying the right documents helps avoid delays in processing your request.

Tips to Avoid Future Issues

  1. Enter your name exactly as it appears on your passport.  

  2. Skip nicknames, initials, or shortened versions.  

  3. Check the spelling carefully before clicking “confirm” during booking.  

  4. Use hainan airlines’ official website for precise data entry.  

Final Thoughts

Travel must be hassle‑free and enjoyable, not stressful. But a small misspelling of your name can be an enormous obstacle at the gate. Hainan Airlines Name Change Policy allows travelers to correct honest errors without losing their reservation.

Whether it's a typo, a misspelled family name, or a formal change of name, Hainan Airlines makes it simple. The trick is to move fast, know your type of fare, and file the correct documents. 

If you're not sure what to do, don't risk losing your itinerary. Dial +1‑855‑262‑6888 today and let an expert assist you in updating your ticket information. For more information visit Top Airline Rules now!

Frequently Asked Questions

Q.1. What if my first and last name are reversed on the ticket?

Yes, hainan airlines allows corrections for cultural name-order issues with proof of id.

Q.2. Do I need to include my middle name?

For international flights, yes. The name must match your passport exactly.

Q.3. How long does it take to process a correction?

Minor fixes are instant. Reissued tickets may take 24–48 hours.

Q.4. Will my PNR (booking reference) change after correction?

Yes, if your ticket is reissued, you may receive a new PNR.

Q.5. Can I avoid fees altogether?

Yes, by making corrections during the 24-hour risk-free period.

About the author
Alison Bernard
Alison Bernard

Alison Bernard, a seasoned travel expert at Topairlinerules, has been shaking up the world of travel writing since 2022 with her captivating storytelling and practical advice. She’s all about sharing the best tips for snagging budget-friendly flights and unforgettable adventures, making it easier for travelers to explore the globe without breaking the bank.

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