Kenya Airways Name Change Policy

Travel plans are exciting, but sometimes small mistakes like a misspelled passenger name, can cause major stress at the airport. Airlines enforce strict rules about names on tickets matching the passport or government-issued id. If you’ve booked with kenya airways and noticed an error in your name, don’t panic. The kenya airways name change policy gives passengers options to correct mistakes or update their booking details before departure.

In this guide, we’ll walk you through kenya airways rules for name corrections, when changes are allowed, applicable fees, and how to request a name change online, via customer service, or at the airport.

Can You Change a Passenger Name on a Kenya Airways Ticket?

Yes, but with limitations. Kenya airways distinguishes between minor corrections (spelling mistakes) and major changes (completely transferring the ticket to another person).

• Minor name corrections allowed, subject to fees and verification.

• Full name change / transfer to another person not permitted. Airline tickets are non-transferable, meaning you cannot give your ticket to someone else.

Kenya Airways 24-Hour Name Change Policy

Kenya airways offers a 24-hour flexible window for passengers who notice errors right after booking:

• If you booked your ticket at least 7 days before departure, you can request a free name correction within 24 hours of purchase.

• After the 24-hour window, standard correction rules and fees apply.

This risk-free period allows passengers to correct simple mistakes without penalties.

Types of Name Corrections Allowed on Kenya Airways

Kenya airways permits specific types of corrections under its name change policy. Here’s what you can fix:

Minor corrections

• Correcting spelling mistakes (example: “jonh” to “john”).

• Adjusting a missing middle name or initial.

• Fixing character errors caused by keyboard input.

legal name updates

• Marriage or divorce-related surname updates.

• Court-approved legal name changes (official documents required).

Changes not allowed

• Changing the ticket to an entirely different passenger.

• Nickname substitutions (example: “alex” for “alexander”) unless legally documented.

Kenya Airways Name Change Fees

Fees depend on the type of fare purchased, route, and timing of your correction:

• Within 24 hours of booking: free (if booked 7+ days before departure).

• Economy saver fares: strict rules; limited or no changes allowed.

• Economy flex, premium economy, business class: name corrections are allowed with a fee of $50–$150 depending on the route.

• Legal name changes: often require supporting documents; fees may still apply.

Not sure about your ticket type? Call +1-855-570-0146 and speak with a kenya airways representative to confirm fees before making changes.

How to Change or Correct a Name on Kenya Airways

Kenya airways provides multiple ways to request a name correction. Choose the method that suits you best:

1. Online via manage booking

• Visit the official kenya airways website.

• Select “manage booking” and enter your last name + booking reference.

• Check if your fare type allows corrections.

• Follow the on-screen process to edit details and pay applicable fees.

2. Through customer service

If online options don’t work, call the airline’s support team. Agents will verify your ticket and guide you through the correction process.

3. At the airport counter

If you’re close to departure, visit a kenya airways ticket desk at the airport. Bring your passport, booking confirmation, and legal documents (if applicable). Corrections made last-minute may carry higher fees.

What Documents Are Required for a Name Change on Kenya Airways?

Depending on the correction type, you may need to submit:

• Valid passport or government-issued id (for spelling corrections).

• Marriage certificate (for surname changes after marriage).

• Divorce decree (for reverting to a maiden name).

• Court order (for legal name changes).

Kenya Airways Refunds After Name Corrections

Generally, name correction fees are non-refundable. However, if you cancel your flight within the 24-hour risk-free period, you can request a full ticket refund without penalty.

For voluntary changes after this window, refund rules follow your fare conditions. Refundable fares provide more flexibility, while non-refundable fares may only return taxes.

Key Tips to Avoid Name Change Issues

• Double-check passenger names before completing your booking.

• Use the same format as on your passport or id (full name, middle name, etc.).

• If you’ve legally changed your name, carry supporting documents to avoid issues at check-in.

• For group bookings or codeshare flights, contact customer service directly to confirm correction options.

Final Thoughts

Mistakes happen, but they don’t have to ruin your trip. With the kenya airways name change policy, passengers have options to correct errors and update details, depending on fare rules. The key is acting quickly, understanding what’s allowed, and knowing your ticket type.

Whether you need a minor spelling correction, a legal name update, or help navigating fare conditions, kenya airways provides several channels for resolving the issue.

To avoid delays, penalties, or boarding problems, contact kenya airways assistance experts at +1-855-570-0146 or visit Top Airline Rules now. Get your name correction processed fast and travel with confidence.

Frequently Asked Questions

Q.1. Can I transfer my kenya airways ticket to another person?

No. Kenya airways tickets are non-transferable. You cannot change the passenger entirely, but you can request minor name corrections.

Q.2. What is the kenya airways name change fee?

Kenya airways charges between $50–$150 depending on fare type, route, and timing of correction. Business class and flex fares usually allow easier changes.

Q.3. Can I correct a name at the airport with kenya airways?

Yes, kenya airways allows last-minute corrections at the airport ticket counter. However, higher fees may apply compared to online or phone changes.

Q.4. Does kenya airways allow free name changes within 24 hours?

Yes. If your ticket was booked at least 7 days before departure, you can correct or cancel within 24 hours without any fee.

Q.5. What documents do I need for a legal name change on kenya airways?

You may need a passport or id, plus supporting documents like a marriage certificate, divorce decree, or court order depending on the reason for the change.