LOT Polish Cancellation and Refund Policy: What You Need to Know

Plans shift appointments get rescheduled, crises arise, and trips are delayed. In those moments, knowing lot polish airlines’ cancellation and refund rules can spare you hassle, time, and expense. Below you’ll find a clear rundown of when you can cancel, the associated fees, how refunds are processed, and what to do if lot cancels your flight.

Can you cancel LOT Polish flights?

Sure. You can cancel a LOT Polish flight, but whether you get a refund depends on the fare class and the timing of your cancellation.

• 24‑hour period: If your reservation was made at least 24 hours before the scheduled departure (usually at least a week ahead), you may cancel within the first 24 hours for a full refund with no charge when you booked through LOT.com or the LOT Contact Centre.

• Beyond 24 hours: Charges may be incurred, especially for non‑refundable tickets. Refundable fare types provide greater flexibility.

• How to cancel: Use the “Manage Booking” section on LOT’s website or get in touch with customer service.

Top Airline Rules Tip: Always check the fare rules on your e‑ticket saver/Promo tickets tend to have the strictest conditions.

LOT Polish flight cancellation policy

If LOT cancels your flight

• Re‑book at no charge within roughly ±7 days (usually no fare difference for the same class/rate).  

• Alternatively, ask for a full refund of the unused segment.  

• Under EU Regulation 261/2004, you may qualify for compensation when the cancellation happens within 14 days of departure and isn’t caused by extraordinary circumstances.

If you cancel

• Refundable tickets: You can receive a refund to the original payment method once you submit a request.  

• Non‑refundable tickets: Usually no cash refund; you may get a credit (after any applicable fees) and any refundable taxes, where relevant.  

• Compensation note: For cancellations or delays of three hours or more that aren’t due to extraordinary circumstances, EU261 compensation may be owed (€250–€600 depending on route length).

LOT Polish 24-hour cancellation policy

Reserve directly with LOT ( Either on the website or through the Contact Center )and you’ll enjoy a risk‑free 24‑hour window to:

• • Cancel and receive a full refund, even on many fares that are normally non‑refundable.  

• • Re‑book one time in the same fare class without any change fee (any fare difference may still apply).

This policy applies to eligible bookings only; check your confirmation for exact conditions.

Cancellation rules by fare type

Important: Request refunds before departure. No-show can void refund eligibility. Even on flexible fares.

How to cancel a LOT Polish Airlines ticket

Cancel online (fastest)

1. Go to lot.com → Manage Booking.

2. Enter last name and booking reference.

3. Select your flight and choose Cancel/Request Refund if eligible.

4. Submit your refund request (refunds are typically returned to the original payment method).

Cancel via customer service

• Call LOT or submit the online form.

• Complex itineraries (multiple passengers, reissues, connections)? Contact Top Airline Rules at +1-855-570-0146 for quick assistance.

Cancel at the airport

• Visit a LOT ticket counter before check-in closes (subject to fare rules).

LOT Polish cancellation fees

Fees vary by fare, route, and timing:

• Business: Usually no cancellation fee; full refund permitted.

• Premium Economy (Flex): Refundable with a modest fee.

• Economy Flex: Refunds allowed after deducting a fee.

• Saver/Promo: Typically non-refundable (taxes may be refundable).

• Basic Economy-type tickets: Some may allow refunds minus a fee, check your fare notes.

Are LOT Polish flights refundable?

Yes, It's depends on the fare type.

• Refundable (Business/Flex): Cash refunds available per rules.

• Non-refundable (Saver/Promo): Generally no cash refund; taxes may be returned and credits may be offered in some cases.

• Within 24 hours: Many bookings are fully refundable if canceled in time.

LOT Polish refund policy & timelines

You may qualify for a refund if:

• You purchased a refundable ticket.

• You canceled within the 24-hour risk-free period (and you booked via LOT direct).

• LOT cancels your flight or you face a significant delay.

• Processing time: LOT typically processes refunds to the original payment method allow 7–14 business days (credit cards can post slightly later depending on your bank).

Final Thoughts

Grasping LOT Polish Airlines' cancellation and refund rules begins with identifying your fare class and purchase timing. Take advantage of the 24‑hour cancellation window when offered, know your EU261 rights if LOT cancels or heavily delays a flight, and file refund requests before departure to retain eligibility.  

If you're unsure which regulations apply to your ticket—or need help rebooking multiple passengers, call Top Airline Rules at +1-855-570-0146 for step‑by‑step assistance, fee verification, and faster resolution.